Family Retention & Recruitment Specialist

Job Title: Family Retention & Recruitment Specialist Department: Family, Community, and Youth Empowerment (FCYE) Reports To: Marketing & Outreach Senior Manager Compensation: H-16 ($19.75 - $30.00) Number of Days: 12 Month Security Access: Enrollment and Student Services Overtime Status: Non-exempt Last Revised Date: November 25, 2025 Oklahoma Teacher’s Retirement: Optional Bargaining Unit: NA Funding Source: Grant Mission: Our students lead through literacy, are empowered through experience, and contribute to their community. Vision: Tulsa Public Schools honors the diversity, creativity, and passion of our students, elevating every student to be designers of their destiny. Core Values: Our core values guide how we work and interact with each other at every level of the organization. We embrace and embody these values every day: ● Equity: We know that our diversity is a community treasure, and we are committed to dismantling practices and systems that perpetuate inequalities, being actively anti-bias, anti-racist, and working toward justice and opportunity for all. ● Character: We are honest, trustworthy and have high standards of behavior. We make decisions based on what our students and community need, and we do the right thing even when it is hard. ● Excellence: We work together to give Tulsa the world-class schools it needs and deserves. We expect a lot of one another, and we support one another in achieving our shared, high expectations. ● Team: We care for one another and work together to celebrate success, learn from struggles, and work to help every team member be their best selves. ● Joy: Joy at school and at work makes us more productive, because when we create, innovate, and imagine, our motivation grows. Also, we love to have fun! Position Summary: The Family Retention & Recruitment Specialist supports Tulsa Public Schools by helping schools engage, retain, and recruit families. The specialist works on-site to share school stories, strengthen family engagement, and improve the overall TPS experience. This role coordinates outreach, captures simple photos and videos, supports family communication efforts, and assists with events such as Match Day, Showcase Nights, and Success Van activities. The specialist also tracks outreach data and helps schools follow district standards for customer service, communication, and community engagement. Minimum Qualifications: Education: ● High School Diploma required ● Bachelor’s degree in education, marketing, business, communications, hospitality management, or related fields preferred Experience: ● 2+ years progressive growth in program administration preferred ● Experience in public education is strongly preferred ● Bilingual in Spanish/English preferred Responsibilities and Essential Functions: The duties below show the main expectations for this role. Reasonable accommodations may be made to help individuals with disabilities perform these essential functions. ● Serve as the main point of contact for 10–15 schools to support family retention, engagement, and recruitment. ● Visit school sites regularly to observe family engagement, identify needs, and highlight positive practices. ● Capture simple photos, videos, and short features to share school stories and build community pride. ● Engage families through outreach such as phone calls, texts, emails, and in-person interactions. ● Support district events, including Match Day, Enrollment Expos, Success Van activities, and parent engagement events. ● Help schools with basic marketing and communication materials that follow district branding. ● Track and report outreach data each week, including family contacts and participation. ● Work with school leaders and district teams to support plans related to attendance, enrollment, and customer service. ● Model a positive, solutions-focused approach when working with families, students, and colleagues. ● Provide logistical support for school and district events, including setup, facilitation, and follow-up. ● Perform other duties as assigned. Skills and Abilities Required: The following skills and abilities are needed to perform the essential duties of this position. ● Strong interpersonal skills and the ability to build trust with school leaders, families, and community partners ● Strong written, verbal, and digital communication skills ● Proficiency with Google Suite, social media platforms, and basic photo/video tools ● Ability to manage multiple school sites and prioritize tasks ● Ability to create simple stories or features that highlight student and school experiences • Strong problem-solving and organizational skills ● Ability to work independently and as part of a team in fast-paced settings Customer Contacts: ● Internal: TPS district employees ● External: Students, families, community partners, and school volunteers Supervisory Responsibility: ● None Working Conditions: Exposure to the following situations may range from rare to frequent based on the needs of the role. ● Works in an office setting at the Parent Resource Center and in schools across the district ● Must have reliable transportation to travel between schools, district sites, and community locations ● Will attend some evening or weekend events as needed ● Works around families, students, school staff, and community partners ● May use a computer, phone, copier, and other office equipment for long periods of time ● May work in busy or noisy environments during events or family activities Physical Requirements: These activities may vary in frequency based on the needs of the job. ● Moves around classrooms, offices, and event spaces ● Lifts, carries, or sets up materials and supplies up to 20 pounds (such as flyers, boxes of handouts, event items) ● Stands for extended periods during events, workshops, or parent meetings ● Uses a computer and other office equipment for long periods ● Communicates in person, by phone, and in writing with families, staff, and community partners ● Travels between district sites and community locations as part of regular work. Tulsa Public Schools is committed to building a diverse and inclusive team of individuals who contribute to the district's mission with their talents, skills, and energy. Tulsa Public Schools is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin , sex, sexual orientation, gender expression , gender identity, pregnancy , disability, genetic information, veteran status, marital status, age , or any other classification protected by applicable law. Tulsa Public Schools also provides reasonable accommodation to qualified applicants and employees with disabilities. If you need accommodation during the application process, please contact the district's ADA Coordinator at ada@tulsaschools.org. You can also direct your request for accommodation in writing via mail to the Tulsa Public Schools Education Service Center, Attn: ADA Coordinator, 3027 S. New Haven Ave., Tulsa, OK 74114-6131.